ABOUT THIS DOCUMENT

This privacy policy describes the information that Alertica LTD ("we", "us", "our") collects, processes, shares, and stores in relation to its services and websites ("the Site").

This policy does not apply to information collected by our customers who use our services to monitor their servers or files. We do not bear responsibility for the collection, processing, or sharing of information by our customers.

NON-PERSONAL INFORMATION USAGE

We may collect, store, analyze, and use non-personally identifiable information freely without restriction.

INFORMATION WE COLLECT

When you use the Site, we collect the following types of information:

INFORMATION YOU PROVIDE US

ACCOUNT INFORMATION To create an account on the Site, you may need to provide your name, username, email address, home address, password, employer details, phone number, and other necessary details.

INFORMATION FROM THIRD-PARTY SERVICES If you sign up or log in through third-party services, we may receive information from those services. For example, if you connect via Google or LinkedIn, we may receive data such as your name, profile picture, email, and other relevant information.

FINANCIAL INFORMATION We may process payments through third-party services such as PayPal or credit card providers. While we do not store complete credit card details, we may receive transaction IDs, partial card numbers, and billing information necessary for processing payments securely.

DEVICE AND USAGE INFORMATION We collect data such as device type, browser type, IP address, operating system, and network provider to improve our services. Additionally, we use cookies and similar tracking technologies for analytics and personalization.

USAGE INFORMATION We collect information about your interactions with the Site, including login times, duration of use, navigation patterns, and any data shared through cookies or tracking identifiers.

HOW WE USE INFORMATION

We use the collected information to:

• Provide and maintain the Site

• Enable account access

• Notify users about updates

• Improve security and fraud prevention

• Enhance customer support

• Analyze usage trends

• Comply with legal and regulatory requirements

• Process payments and manage subscriptions

HOW INFORMATION IS SHARED

We do not disclose personally identifiable information without your consent, except in the following cases:

• To facilitate billing and payments through third-party providers

• To comply with legal requirements or protect our rights and interests

• If required for fraud prevention or security purposes

• In the event of a business transition, such as a merger or acquisition

We may share anonymized usage data with advertisers or analytics providers to improve our services.

YOUR RIGHTS TO ACCESS AND CONTROL YOUR DATA

• You can update or delete your account information through the Site.

• If you request account deletion, we will remove your personal data within a reasonable time unless legal or business obligations require retention.

DATA RETENTION

We retain account information while your account is active. Non-personal usage data and financial records may be stored indefinitely for operational and compliance purposes.

THIRD-PARTY ANALYTICS AND ADVERTISING

We may use third-party analytics providers such as Google Analytics to track user activity. Third-party sites linked to our services have their own privacy policies, and we are not responsible for their practices.

CHILDREN'S PRIVACY

The Site is not intended for users under 18 years old. We do not knowingly collect personal information from minors.

INFORMATION SECURITY

We implement industry-standard security measures to protect user data. However, no system is completely secure, and we cannot guarantee absolute protection against breaches.

INTERNATIONAL DATA TRANSFERS

As an Israeli-based company, we may store and process data in various jurisdictions, including the EU and the United States, in accordance with applicable data protection laws.

CHANGES TO THIS POLICY

We may update this policy and will notify users of material changes before they take effect.

HOW TO CONTACT US

For inquiries, please contact us at: info@alertica.io